Category Archives: communication

Customer Service: Where Do You Want The Water?

Customer Service

Water will rise no higher than its source! That is an axiom that requires no additional explanation. The question might be, “Where do you want the water?” My expectation of service and someone else’s expectation are quite different. It’s a sliding scale loaded with traps and snares. I normally like to traditionally take the high […]

Blog Feature Coming Soon!

We will soon be publishing multiple blog posts about our speaking engagements Dr. Dale’s thoughts on various topics. Check back soon!

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