Last night I had an awesome event for Loss Prevention Magazine. At dinner, I met a young lady that worked for Kmart/Sears and we struck up a conversation. I explained to her that I had a unique relationship with her company, and asked her if she knew what the K in Kmart stood for. She […]
So Get up offa that Thing and Dance—You’ll Feel Better! Every now and then, I am struck with a conundrum, and whether you believe it or not, so are you. Do I get up? I am not talking about when that annoying alarm goes off in the morning. That’s why they invented the snooze alarm. […]
I love a clever turn of phrase, and Febreze has hit a home run with their nose-blind commercial. It makes perfect sense that what is familiar to us, something we’ve grown accustomed to, sticks out like a sore thumb; or, more appropriately, a stinky smell to others. During the holidays several years ago, my child bride […]
This is the second installation of things that people say to their customers that sticks in my craw. Every now and then I get surprised. I’m not talking about getting a present from that great aunt who died ten years ago. I’m talking about stuff that happens that you weren’t quite expecting it. They fall […]
