Monthly Archives: October 2017

customer service, empowerment, honesty, listening

Trick or Treat? Pulling Off The Mask!

Posted on by yourbest
Dr. Dale Henry Blog Holloween
30
Oct

Take off the mask and buy your own candy! Well, it’s that time of the year where everyone dresses up and goes through a magic transformation. It’s evaluation time! Oh, I know it’s also trick-or-treat month, but they both have so much in common. Wonderful things have happened to me during the month of October. […]

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customer service, humor, listening, negotiation, sales, upselling

Whatchatake? Getting Something For Something

Posted on by yourbest
19
Oct

Whatchatake? If you are a frequent eBay or Craigslist user, then you are accustom to the “Whatchatake?” OK, let me back up… I am a southerner, and part of our unique culture is that we love to take several words and jam them together into a bigger, more useful word. “Whatchatake?” is a southern word […]

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