Shazam – It Ain’t Rocket Science

Well, it’s road trip time. Every month or so, my wife and I love to [...]

The Duh Syndrome: Differentiating Us Hillbillies

This is the second installation of things that people say to their customers that sticks [...]

Nothing Wrong with Getting Older—It’s a Perspective Thing

There is something rewarding about getting older. You can surprise people! First, you can surprise [...]

A 37,000-foot View

Today, I’m flying from San Francisco, California to Bentonville, Arkansas. These two cities have very [...]

When You’re Selling, Know When You’re Done

Several years ago, Deb and I moved to a new house. Big house, little TV. [...]

Properly Optimistic Professionalism

Let’s have a good POP’s Day! Some of us call them Dad, Father, Daddy, Step [...]

You Don’t Say—So!

Let’s start simple. Say you are at the mall, and you’re not dying of thirst, [...]

The Lost Art of Getting it Done Without Going Too Deep

Many years ago, in a place far, far away, there was a boy raised by [...]

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Cow Paths, Sidewalks, and Leadership

Growing up in East Tennessee, I had the advantage or disadvantage—depending on your point of [...]

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Personal and Professional Development: Two Things That Never Change!

Sitting at the phone charging counter at Houston Hobby Airport, I was talking to my [...]

Waiting For Your Ship To Come In? Send A Few Out

If you are waiting for your ship to come in, then you might want to [...]

Customer Service: Where Do You Want The Water?

Water will rise no higher than its source! That is an axiom that requires no [...]

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