Presentations And Training Options
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"The Drive Attitude"
These words are cornerstones of customer service. In Dr. Dale’s program, The Drive Attitude, he explores the necessary components that make up our ability to deliver exemplary customer service. Author, speaker, educator, business owner, and entrepreneur—Dale understands the importance of delivering customer service that creates new business and keeps valued customers coming back.
Through humorous anecdotes and stories, Dr. Dale delivers timely lessons in servanthood while allowing the audience to laugh and learn in a contagious environment. This entertaining process is what Dr. Dale calls "edutrainment." It helps the learner focus on the essential elements of customer satisfaction while stimulating them to want to learn more!
During this program, attendees will learn how to:
Be Determined and Dedicated in offering service that builds long-term customer relationships.
Be Responsive instead of Reactive to customer needs.
Be Innovative in service delivery alternatives.
Create new Vision and directions through positive prospecting.
Effectively deal with and dazzle the customer with individual service delivery.
Introduction Programs Clients Products Samples Contact Us
Dr. Dale Henry, a well known author, educator, trainer and speaker would be delighted to speak for your organization. You will not find a more enjoyable speaker who will enlighten and educate your audience.
Dale
Henry Ph.D.
Your Best Unlimited
P.O. Box 9
Kingston, TN 37763
1-800-794-9409
yourbest@aol.com